Get Help

How do I reset my Nike password?

Forgot your password? Not a problem—it’s easy to reset.

NIKE.QA
    1.    On mobile devices, tap the menu in the upper right corner. Scroll down and tap "Sign In." On a computer, click "Sign In" in the upper right corner.
    2.    Enter the email address connected to your Nike Member profile and tap or click "Continue."
    3.    Tap or click "Forgot Password?"
    4.    We’ll email you a one-time verification code—use the code to reset your password.
 

NIKE APP in QATAR
      1.    Open your NIKE APP.
      2.    Tap "Sign In."
      3.    Enter the email address connected to your Nike Member profile and tap or click "Continue."
      4.    Tap "Forgot Password?"
      5.    We’ll email you a one-time verification code—use the code to reset your password.
 

Can't sign in with the correct password? Try these tips.

MOBILE OR DESKTOP BROWSER

  1.     Clear browser cache.
  2.     Try to sign in from a different browser.
  3.     Restart your device.
  4.     Update the browser to the latest version.
  5.     Ensure your device’s operating system is up to date.
  6.     If on mobile, restart WiFi and try to sign in.

NIKE APP 
•    Restart WiFi and try to sign in again.
•    Uninstall the app, restart your device, and re-install the app.
Still can’t sign in? Contact us  and we’ll lend a hand.

I didn’t get the password reset email—what should I do?

First check for the email in additional folders (spam, junk, trash, etc.). If you still don’t see it, add nike@notifications.nike.com to your contacts and then request the password reset email again.

Your language was defaulted to English. Update your language?